With apple's iOS 15 update, I found I had some issues to fix with some of our organizations iPads, specifically because they are only 16 gb versions; they were out of space. Also with the pandemic the Push cert was not kept up due to the systems being off. Resetting and reformatting the ipads ended up being required. Now these ipads were store bought ipads and not directly purchased from apple; which complicates things. That caused the ipads to no longer connect to the Meraki MDM due to the bad push certificate and when I tried to re-add them using Apple Configurator 2, I got the invalid profile error.
Error: The top-level user “xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx” is neither a leader nor a member.
- The Apple configurator certificate
- the VPP certificate
- the push certificate
- DEP certificate.
I was able to use safari get to the enrollment URL/Link to join the MDM and the profiles were applied right away. However before you do if you have apps that you will want to use that were purchased on a specific profile you will have to sign into the ipad with that account before loading the MDM. Otherwise you will lose access to those apps.
|Meraki Network Registration|
|Sign in with a Meraki email.|
|Enter the password|
|Finds The MDM Network|
|Allow the profile to download to the iPad|
|Close the alert and open the settings|