Our Lexmark MX1145 MFP has been setup on our Server 2012R2 Server using Printer Driver version 1.2.0.0 though our ethernet network. This appears to be an issue with a gif file embedded in the email.
The Setup:
Windows Server 2012R2 Active Directory deployed printer using driver version 1.2.0.0, to a Windows 10 Pro Client using chrome and gmail.
What Causes it:
The client prints a page in printer layout format in chrome (gmail) and when the job is sent to the printer causes a firmware error 900. I believe it is an issue with the Gif file embedded in the email as viewing source and printing did not cause a crash, neither did saving the file to a PDF. It also crashes on other emails that we have from the same place, not just this one off email.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuijqWyJNkLnjqDyxkpXzZ4UhFpun3EmnJX7M5pDMhYkhukZyW1bi9EtskQyzfmRi-ikvmXrzoqlAjvHEM4KQpG8MUOkyL4yni6_pB3MHlMtYni83ynRoN5cC6SfZwKvVM2aayDg/s640/cause.png)
When you go to print the printer immediately crashes.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfoHSu6PjPvaKyeL26see7IJcEyt0Bq0GDDx4xox9-Rgl6cR9bzv2t7NCgT8EH_vaOKFeXXDnQuqeuOb3om3fF2pjnhesQ2DNHdJ_9XDYHTDcLX0GYrNi0O2W6kzxk_Ib0QeFmHQ/s640/crash.jpg)
Resolution:
Update to the Universal Printer Driver Version 2XL (2.11.0.0). The troublesome emails didn't crash the printer anymore.