SirsiDynix HIP Search Error 30015e

If your orgainization uses SirsiDynix Hip and you get a 30015e Error, The SirsiDynix KB has a post about the iPac 2.x admin tool, the other thing it could be as was in this case if you use a third party for your Customer front end for your catalogue such as bibliocommons having an issue with hold could cause the JBOSS to run out of memory.  Bibliocommons in this case were performing an upgrade that caused an issue with holds.  Since HIP is required for holds it made sense to either try reboot the hip server or try start the JBOSS Service.  Since it is the middle of the day and the Horizon Client requires HIP restarting JBOSS made the most sense.  This can cause the HIP Search to display the error unable to retrieve data. 30015e

Search Error with code 30015e

If you login to your hip server and restart jBOSS your search should come back just fine so long as you haven't modified any of the settings posted in the iPac 2.x admin tool.  If that doesn't resolve your issue follow the instructions in the KB Below.

https://support.sirsidynix.com/kb/129707