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Needless to say the I.T. Manager and my client had some words, but more to my point. If a company purchases or leases an expensive piece of equipment with features that the machine is purchased for it makes sense to let staff use it. Other wise it is a waste of resources. Security is important but not so important that is should hamper productivity. These I.T. managers who think that nothing but security matters better wake up this is the 21st century, if your causing a lack of productivity and a lack of communication you better watch out or it could be your head on the chopping block and be replaced with a more savvy I.T. person that understands the growing needs for communication and security. It's not just security stupid; it's also about productivity and making the most money in the least amount of time with the least amount of effort.
Trevor